Official Policy Philippines Player Protection

house of luck Terms and Conditions

Please read these Terms and Conditions carefully before using the house of luck platform. By registering an account or accessing any part of our service, you confirm that you have read, understood, and agreed to be bound by these terms. These rules apply to all players in the Philippines and govern your use of the platform, your account, and all transactions made through our service.

Last updated: 2025. These terms may be updated from time to time — continued use of the platform constitutes acceptance of any revised terms.

Platform Rules & Player Obligations

1. Eligibility and Account Registration

You must be at least 21 years of age to register and use the house of luck platform, in accordance with Philippine gaming regulations. By creating an account, you confirm that you are a legal resident of the Philippines and that all information you provide during registration is accurate, complete, and up to date. Each player is permitted to hold only one account — duplicate accounts may be suspended without prior notice. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify us immediately through the contact details provided on this platform.

2. Deposits, Withdrawals, and Transactions

All financial transactions on house of luck are processed in Philippine pesos (PHP). Deposits and withdrawals are available through GCash, Maya, and local Philippine bank transfer. You are responsible for ensuringthat the payment details you provide are accurate and belong to you. Withdrawals are subject to identity verification before processing — this is a standard security measure to protect your funds and prevent fraud. House of luck does not charge fees for standard withdrawals, though your bank or e-wallet provider may apply their own charges. Processing times vary by method and are outlined in full on the Withdrawal page. Any attempt to manipulate transactions, exploit system errors, or engage in fraudulent activity will result in immediate account suspension and forfeiture of funds.

3. Platform Use and Acceptable Conduct

The house of luck platform is provided for personal entertainment purposes only and must not be used for any commercial, fraudulent, or unlawful activity. You agree not to use automated tools, bots, scripts, or any software that interferes with the normal operation of the platform. Any attempt to hack, reverse-engineer, or exploit vulnerabilities in the platform is strictly prohibited and may result in legal action. Players must treat other users and platform staff with respect — abusive, threatening, or discriminatory behaviour will not be tolerated under any circumstances. We reserve the right to suspend or permanently close any account found to be in violation of these conduct standards, with or without prior warning.

4. Responsible Gaming

House of luck is committed to promoting safe and responsible gaming for all players in the Philippines. We strongly encourage players to set personal limits on their gaming activity and to take regular breaks. If you feel that your gaming behaviour is becoming problematic, we urge you to make use of the self-exclusion and limit-setting tools available on the platform. Detailed guidance on responsible gaming practices, including how to seek help, is available on our Responsible Gaming page. Players who are identified as showing signs of problem gambling may be contacted by our team and offered support resources in line with Philippine player protection standards.

5. Privacy and Data Protection

Your personal data is collected and processed in accordance with our Privacy Policy, which forms part of these Terms and Conditions. We collect only the information necessary to operate your account, process transactions, and comply with applicable Philippine regulations. Your data will never be sold to third parties for marketing purposes without your explicit consent. We use industry-standard security measures to protect your personal and financial information at all times. By registering an account on house of luck, you acknowledge and consent to the data practices described in our Privacy Policy.

6. Limitation of Liability and Amendments

House of luck provides its platform on an "as available" basis and does not guarantee uninterrupted access at all times. We are not liable for any losses arising from technical issues, connectivity problems, or circumstances beyond our reasonable control. The platform reserves the right to modify, suspend, or discontinue any feature or service at any time with reasonable notice where possible. These Terms and Conditions may be updated periodically — the most current version will always be published on this page, and continued use of the platform after any update constitutes your acceptance of the revised terms. If you have questions about any part of these terms, please refer to our FAQ page for further guidance.

Questions About These Terms?

If anything in these Terms and Conditions is unclear, our FAQ page has detailed answers to the most common player questions. You can also review our Privacy Policy and Responsible Gaming guidelines for more information about how we protect Filipino players.